Manitoba programme
Manitoba voluntary self-exclusion: premises, PlayNow and help
Manitoba Liquor & Lotteries separates premises exclusion from PlayNow-only enrolment.
Reviewed public-interest guide
Byline: Casino Field Canada research desk · Evidence reviewed: August 2, 2026 · Queue: 34
The guide reports verified programme or complaint processes. It does not promise an outcome or turn a complaint into a finding.
Choose the coverage
Manitoba Liquor & Lotteries says its voluntary self-exclusion programme allows Manitobans to take a break from premises it owns or operates, PlayNow.com, or both. Write down where gambling occurs before enrolling so an online-only choice is not mistaken for a venue exclusion.
Premises enrolment
The current page directs people to enrol in person at Club Regent Casino or McPhillips Station Casino, or to call 204-957-2500 extension 8468 for an offsite appointment. Confirm the appointment route and required identification directly before travelling.
PlayNow-only enrolment
For PlayNow.com only, the page says to sign into the account, open My Account and choose Self-Exclusion. It states that the account is cancelled and unredeemed player cash is paid out after completion. Keep the confirmation and balance record.
Know what remains outside the selection
A programme only works within its stated scope. If other websites, retail products or venues are involved, verify their own controls. Do not treat a Manitoba enrolment as a national block or proof that every accessible operator is authorized.
Support and financial protection
The Manitoba page lists a 24/7 Gambling Helpline at 1-800-463-1554, free counselling resources and financial counselling. Protect bill money, remove stored payments and ask for help before trying to recover losses.
If access or a payment issue occurs
Do not create new activity to test the exclusion. Preserve the programme choice, date, exact account or premises and any balance correspondence. An access concern and a payment dispute may need different records and routes.
Recorded official sources
Manitoba Liquor & Lotteries gambling concern page · Manitoba Liquor & Lotteries contact form
Source details were checked August 2, 2026. Confirm operational hours, forms and programme terms on the official page before acting.
Corrections
Send a documentary correction to editorial@casinofield.click. Include this page URL, the exact statement in question and the primary record supporting a change.
Quick answers
Can I exclude from PlayNow without choosing premises?
The current Manitoba page describes PlayNow-only enrolment as a separate option.
Where is premises enrolment available?
The page names Club Regent Casino and McPhillips Station Casino, plus an offsite appointment telephone route.
Is self-exclusion the same as financial counselling?
No. Manitoba lists counselling and financial support separately; they can be combined with the programme.