Québec support route
Québec Gambling: Help and Referral — phone numbers and first call
Gambling: Help and Referral offers listening, information and referrals 24/7 to people concerned about their own gambling or someone close to them.
Reviewed public-interest guide
Byline: Casino Field Canada research desk · Evidence reviewed: August 3, 2026 · Queue: 40
The guide reports verified programme or complaint processes. It does not promise an outcome or turn a complaint into a finding.
How to reach the service
The Québec government lists 514-527-0140 for the Montréal area and 1-800-461-0140 elsewhere in Québec. It describes Gambling: Help and Referral as available 24 hours a day, seven days a week, with bilingual, confidential, anonymous and free services.
Who can call
The route is for people concerned about their own gambling and for members of their circle. A caller does not need a diagnosis, a completed self-assessment or proof of a financial crisis. A first call can be about chasing losses, secrecy, debt, a family member, online access or finding a local treatment resource.
Prepare one immediate priority
Choose the most urgent issue before calling: preventing another deposit, protecting rent, understanding local counselling, supporting a partner or arranging a safer conversation. Have the province and preferred language ready. Do not delay contact because the full account history is not organized.
Information, listening and referral
The service is a navigation and listening route. It can help identify resources, but this page does not promise a clinical outcome, debt cancellation or exclusion from every gambling site. Ask what the referred service covers, whether an appointment is required and what to do while waiting.
Practical barriers while seeking help
Remove saved payment methods, protect essential funds, step away from gambling messages and tell one trusted person what is happening. Provincial self-exclusion and operator tools may add friction, but offshore websites may sit outside their scope. Match every tool to where the gambling occurs.
Immediate danger
Call 911 for an emergency. If there are thoughts of suicide or immediate crisis, call or text 988 in Canada. Gambling: Help and Referral is a 24/7 support route, but it does not replace emergency services when someone's safety is at immediate risk.
Recorded official sources
Alcohol, drugs and gambling: help and resources · Gambling: Help and Referral · Recognizing gambling risk behaviour
Source details were checked August 3, 2026. Confirm operational hours, forms and programme terms on the official page before acting.
Corrections
Send a documentary correction to editorial@casinofield.click. Include this page URL, the exact statement in question and the primary record supporting a change.
Quick answers
Is the service available in English?
Yes. The Québec government describes it as bilingual.
Can a family member call?
Yes. The service is for people concerned about their own gambling and those around them.
What number applies outside Montréal?
The toll-free number listed for elsewhere in Québec is 1-800-461-0140.