Québec venue self-exclusion
Loto-Québec casino and gaming-hall self-exclusion
This free, confidential programme covers Loto-Québec casinos and gaming halls and also blocks the participant's lotoquebec.com account for the selected term.
Reviewed public-interest guide
Byline: Casino Field Canada research desk · Evidence reviewed: August 4, 2026 · Queue: 46
The guide reports verified programme or complaint processes. It does not promise an outcome or turn a complaint into a finding.
Choose venue self-exclusion, not only an online pause
Loto-Québec distinguishes a short online break, online-only self-exclusion and self-exclusion from casinos and gaming halls. The venue programme is intended for someone who wants to stop gambling at Loto-Québec gaming locations. Its official page lists a term from three months to five years.
What the venue programme also blocks
The official page says a participant's lotoquebec.com account is deactivated for the same period and a new account cannot be opened during it. Casino Privilèges membership is suspended or prevented. Loto-Québec says marketing does not resume automatically: communications stop during the exclusion and for at least one year afterward unless the person later resubscribes.
Enrol with a qualified person
This is not a self-serve online form. The page directs a person to ask staff at a casino, gaming hall or the Montréal office, or contact a designated support centre for an appointment. Enrolment is completed with a qualified person; photo identification is required and a photograph is taken for venue recognition.
Irrevocable means plan the duration carefully
Loto-Québec describes enrolment as free, confidential and irrevocable for the selected period. Review the available durations and which venues create risk before signing. The programme can be renewed after it ends, but the page does not offer early cancellation.
Support after enrolment
The programme offers to arrange a call from a Gambling: Help and Referral specialist within two weeks. The counsellor can listen, provide information and suggest resources; accepting or using a referral remains the participant's choice. Support is not a guaranteed treatment outcome.
Build financial and device barriers too
Protect essential money, remove saved payment methods and tell a trusted person which programme is active. The venue programme covers the Loto-Québec scope stated on its page; do not assume it blocks every offshore site or gambling product. In immediate danger call emergency services.
Recorded official sources
Loto-Québec: Self-exclusion from casinos and gaming halls · Loto-Québec : autoexclusion des casinos et salons de jeux · Loto-Québec self-exclusion and gambling breaks
Source details were checked August 4, 2026. Confirm operational hours, forms and programme terms on the official page before acting.
Corrections
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Quick answers
How long can venue self-exclusion last?
Loto-Québec lists terms from three months to five years.
Does it also block lotoquebec.com?
Yes. The official programme page says the online account is blocked for the same period.
Can it be cancelled early?
No. Loto-Québec describes the selected term as irrevocable.